I have recently been experimenting with some of the latest and greatest cloud / tech offerings from Amazon, and have recently put together two separate videos with some of my tests / proof of concepts / experiments.

One is specific to Alexa (Echo Dot) and the other is the Amazon Dash / AWS IoT Button. Both relate to Service Management with ServiceNow in their own way, enjoy!

Alexa Skill: Proof of Concept - ITSM Personal Assistant

I wanted to try out AWS Lambda and Alexa skills, so why not hook up Alexa to my ServiceNow ITSM Demo environment.


Click to Open Video

AWS IoT Button (2nd Generation) Testing!

My Pre-Order for the “AWS IoT Button (2nd Generation)” arrived, I quickly open, and test the “GETTING STARTED” process for the IoT Button, and talk about its capabilities and possibilities.

IMAGE ALT TEXT HERE… Click to Open Video